Tag: Employee Engagement

January 30, 2018 Lawrence Laganelli No comments exist

The Truth Isn’t Always Beautiful And Beautiful Words Aren’t Always The Truth Ida Iversen, CNA, Medical Assistant, current RN, BSN, Honored by the International Nurses Association as being one of the Top Nurses in Dartmouth Ma Contact Information: incompass1self @gmail.com  LinkedIn My mission is to care for others within the healthcare industry with compassion and laughter. Caring for patients…

December 28, 2017 Lawrence Laganelli No comments exist

What do you do when you are taken out of the Loop of making a difference In you’re Workplace? Taken out of the Loop after Creating the first Medical Assistant Mentoring Program in U.S.A. After finishing high school I joined the US Army to get a skill set and four years of experience. After learning…

October 9, 2017 Lawrence Laganelli No comments exist

Appreciation is a fundamental human need. Employees respond to appreciation expressed through recognition of their good work because it confirms their work is valued. When employees and their work are valued, their satisfaction and productivity rises, and they are motivated to maintain or improve their good work. Inside Medical Assisting Presents Emma Townsend Registered Medical Assistant/ Nurse Assistant…

September 9, 2017 Lawrence Laganelli No comments exist

Mark Valenti, Director of Practice Transformation Describes The Why Of Team Based Care In The Allegheny Health Network Today, many fundamentals of the healthcare landscape are rapidly changing, organizations are finally looking beyond clinical care to dramatically enhance health outcomes.  Teamwork in healthcare is vitally important to patient treatment, care and safety. The better the members of a healthcare team are…

June 30, 2017 Lawrence Laganelli No comments exist

Your knowledge and aptitude landed you a good job. But those likely weren’t the only assets that got you hired. Chances are your enthusiasm and attitude played a role, too. In an economy with lots of job seekers, employers are looking for people who can bring first-rate skills to the table, with a personality to…

May 25, 2017 Lawrence Laganelli No comments exist

Traditional Healthcare training focuses on “how” — cultivating knowledge and skills through memorization and practice. It has largely ignored “WHY!” Robyn (Tupper) Lombard, OJT Medical Assistant, Practice Manager, current Director of Quality,Safety and Value, St. Vincent Medical Group Allegheny Health Network, Erie, Pennsylvania Previous Podcast Episode With Robyn: A Practice Manger’s perspective of what she searches…

May 25, 2017 Lawrence Laganelli No comments exist

Patients Are People Just Like You and I, Not just a Condition Robyn (Tupper) Lombard, OJT Medical Assistant, Practice Manager, current Director of Quality,Safety and Value, St. Vincent Medical Group Allegheny Health Network, Erie, Pennsylvania Previous Podcast Episode With Robyn: A Practice Manger’s perspective of what she searches for in Medical Assistants Contact Information:  LinkedIn, Email: rlombard@svhs.org…

May 17, 2017 Lawrence Laganelli No comments exist

“If you can change the way Students think. The way they see what they do. The way they see their Profession. You can change Lives To paraphrase Steve Jobs “A lot of people in Healthcare haven’t had very diverse experiences. So they don’t have enough dots to connect, and they end up with very linear…

March 21, 2017 Lawrence Laganelli No comments exist

“Every human interaction offers you the chance to make things better or to make things worse.” ― Barbara Brown Taylor  I take care of people for a living. Taking proactive steps forward does not mean minimizing the emotions that are derived from those actions. It means walking through them and using the experience to grow….

March 8, 2017 Lawrence Laganelli No comments exist

How Will Your Profession Change In The Future? The Workplace And Education As You Know It, Will It Change? Evamarie Hernandez, A.A.S-MLT, MA, PHIC-AMCA, QMAP, Phlebotomy Program Coordinator at National American University, Contact Information: LinkedIn hernandezevamarie1@gmail.com Coming Next Week: The implication of a Robotic Phlebotomist  Dennis J. Ernst MT(ASCP) Director Center for Phlebotomy Education, Inc.    “If you can change…

February 21, 2017 Lawrence Laganelli No comments exist

Those who care for our Family members Can hardly care for theirs. Why? No matter the setting in which they work are low-paid, often without health insurance and confronted with back-breaking labor and challenging clients with complex medical needs. These caregivers provide the most intimate care imaginable to frail and vulnerable people. We depend on…

September 29, 2016 Lawrence Laganelli No comments exist

Creating A Healthcare Culture Enabling humans to show humanity It is the responsibility of healthcare leaders and caregivers to create a culture where we retain our humanity. Let’s be honest, Caregivers in healthcare put their heart and soul into their work, at times  long hours combined with tremendous physical and emotional demands and high-stakes work can…

July 1, 2016 Lawrence Laganelli No comments exist

Conflict within an organization can cause members to become frustrated if they feel as if there’s no solution in sight, or if they feel that their opinions go unrecognized by other group members. As a result, members become stressed, which adversely affects their professional and personal lives. Organization members may have problems sleeping, loss of…

June 29, 2016 Lawrence Laganelli No comments exist

” One of the biggest mistakes a practice can make is not recognizing that staff members should be considered a valuable asset or resource — with brains and skills that can and will lead to improvements in meeting the needs of both patients and the practice”. – Owen Dahl Owen Dahl, FACHE, CHBC, LSSMBB, is…

August 25, 2015 Lawrence Laganelli No comments exist

A Medical Office Assistant Journey Practice Managers wear many hats. They are well aware of the many traditional duties that are required when managing people, such as delegating and overseeing tasks, training, evaluation and feedback. One Practice Managers role that is often overlooked by those in leadership is that of an employee advocate. Robyn (Tupper)…