Patients Are People Just Like You and I, Not just a Condition
Robyn (Tupper) Lombard, OJT Medical Assistant, Practice Manager, current Director of Quality,Safety and Value, St. Vincent Medical Group Allegheny Health Network, Erie, Pennsylvania
Previous Podcast Episode With Robyn:
LinkedIn, Email: rlombard
Corey Rotella, CNA, co-author of both the blog and book CNA edge, keynote speaker alongside her co-authors at the 2016 Pioneer Network convention, contributing writer for GWEN BORCYK, MSW, LCSW blog.
Previous Podcast Episode With Corey:
In Heathcare It Is Easier To Act Our Way Into A New Kind Of Thinking Than It Is To Think Ourselves Into A New Way Of Acting.
Ida Iversen, CNA, Medical Assistant, current RN, BSN, Partners HealthCare, Greater Boston Area
Honored by the International Nurses Association as being one of the Top Nurses in Dartmouth Ma
Previous Podcast Episode With Ida:
Medical Assistant’s Have The Power To Play A Vital Role Healing The Mind And Spirit Of Those Being Treated!
The Voice of Medical Assisting” Podcast will introduce you to impactful, at times, deviate from the conventional, and present personal experiences, ideas, people that affect and Influence the profession and You.
“If you can change the way people think. The way they see themselves. The way they see the world. You can change the way people live their lives. That’s the only lasting thing you can create.” ― Chuck Palahniuk, Choke
What we Believe is listening and empathizing can have a profound effect on biological and functional health outcomes as well as patient satisfaction and experience of care. Further, communication on all levels among healthcare team members influences the quality of working relationships, job satisfaction and has an impact on patients.
It is highly appearing that our health is in some ways strongly dependent on other people. Social support and social interaction have a positive influence on human beings’ physical and mental health. It lowers occurrence of stress, depression, anxiety and also highly affects our endocrine-immune system.
From different perspectives, including psychology, sociology, philosophy, neuroscience, biochemistry and health policy. What has emerged in the course of the years is that not only should health professionals learn technical skills, but they also should develop appropriate social skills to better interact and communicate with their patients.