The implication of a Robotic Phlebotomist, with Dennis J. Ernst MT(ASCP) Director Center for Phlebotomy Education

March 14, 2017 Lawrence Laganelli No comments exist

How will this affect the Profession, the Education, the Student, the Work Place, Patient Engagement


Dennis J. Ernst MT(ASCP) has been involved in phlebotomy for over 30 years as a medical technologist, educator, and legal consultant. As the Director of the Center for Phlebotomy Education, he conducts workshops, in-services, and conferences on phlebotomy across the U.S. and around the globe with the goal of protecting healthcare workers and their patients from injury while obtaining high quality specimens for laboratory testing.

  • Director of the Center for Phlebotomy Education, Inc. 
  • Author of Applied Phlebotomy (Lippincott Williams & Wilkins, 2005).
  • Author of Phlebotomy for Nurses and Nursing Personnel (HealthStar Press, 2001).
  • Editor of Blood Specimen Collection FAQs (Center for Phlebotomy Education, 2008).
  • Editor of Phlebotomy Today and Phlebotomy Today—STAT!, an online family of phlebotomy e-newsletters in publication since 2000.
  • Chairperson/Participant in the revision of several CLSI specimen collection standards and guidelines.
  • Member of the CLSI Consensus Council, which oversees all standards development activities
  • Internationally recruited speaker.

The Voice of Medical Assisting” Podcast will introduce you to impactful, at times, deviate from the conventional, and present personal experiences, ideas, people that affect and Influence the profession and You.

“If you can change the way people think. The way they see themselves. The way they see the world. You can change the way people live their lives. That’s the only lasting thing you can create.”  ― Chuck Palahniuk, Choke 

What we Believe is listening and empathizing can have a profound effect on biological and functional health outcomes as well as patient satisfaction and experience of care. Further, communication on all levels among healthcare team members influences the quality of working relationships, job satisfaction and has a profound impact on patients.

It is highly appearing that our health is in some ways strongly dependent on other people. Social support and social interaction have a positive influence on human beings’ physical and mental health. It lowers occurrence of stress, depression, anxiety and also highly affects our endocrine-immune system. 

From different perspectives, including psychology, sociology, philosophy, neuroscience, biochemistry and health policy. What has emerged in the course of the years is that not only should health professionals learn technical skills, but they also should develop appropriate social skills to better interact and communicate with their patients. 

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Lawrence Laganelli

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