Month: August 2016

August 24, 2016 Lawrence Laganelli No comments exist

As Healthcare Evolves So will the Role and Skills of the Medical Assistant Research evidence indicates that there are strong positive relationships between a healthcare team member’s communication skills and a patient’s capacity to follow through with medical recommendations, self-manage a chronic medical condition, and adopt preventive health behaviors. Studies show that the ability to…

August 8, 2016 Lawrence Laganelli No comments exist

The Patient Experience A New Opportunity For Medical Assistant’s Patient satisfaction is an important and commonly used indicator for measuring the quality in health care. Patient satisfaction affects clinical outcomes, patient retention, and medical malpractice claims. It affects the timely, efficient, and patient-centered delivery of quality health care. Patient satisfaction is thus a proxy but…