Author: Lawrence Laganelli

Personal Professional Experiene1

The structures of institutions and the psychological demands of providing care can cause professionals to treat patients as less than human. “Deindividuation”—doctors as a sea of white coats; patients as half-naked bodies in smocks, identified by their disease or procedure (“the gallbladder in Room 38”)—allows staffs to avoid taking responsibility for each patient. “Impaired patient agency” refers to medical staffs’ treatment of patients as incapable of planning their own care, which is both infantilizing and demoralizing.  “Dissimilarity”—hierarchies of power, differences of race, class, and gender between staff and patients—have roots outside the hospital. Nevertheless, they cause miscommunication and alienation, even maltreatment. None of these practices serves good medical care. Read More

As patients, I think we all, when given the opportunity, want to get better. You lose your purpose in life when you lose your ability to function. You lose your sense of self. We have to be given permission and encouraged to change the dynamic and play an active role in our healthcare decisions by those that are involved in our care. Healthcare Consultant, Patient Advisor and Speaker

 “If you can change the way people think. The way they see themselves. The way they see the world. You can change the way people live their lives. That’s the only lasting thing you can create.”  ― Chuck Palahniuk, Choke 
The Voice of Medical Assisting” Podcast will introduce you to impactful, at times, deviate from the conventional, and present personal experiences, ideas, people that affect and Influence the profession and You. 

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Lawrence Laganelli

lawrencelaganelli@insidemedicalassisting.com

Help Me Lord

Those who care for our Family members Can hardly care for theirs. Why?

No matter the setting in which they work are low-paid, often without health insurance and confronted with back-breaking labor and challenging clients with complex medical needs.

These caregivers provide the most intimate care imaginable to frail and vulnerable people. We depend on them to give competent, compassionate attention to our grandparents—and to us as we age.  Their clients’ lives are literally in their hands. Read more

Caregiver Crisis: 5 Million Workers Needed 

 

Bob Goddard(AKA Yang) Editor of the  CNA Edge 

Recently Published: 60 Caregiver Issues: PHI and the Caregiver Shortage

  

I worked in long-term care for 35 years, 25 of those as a caregiver. While I’ve witnessed a great deal of progress in that time, I believe there is still a long way to go. From my perspective, the biggest problems in long-term care are created by the unreasonably heavy workloads and grossly inadequate pay of direct care workers. Meanwhile, the system routinely squanders precious resources in an effort to paper over the profound gap that exists between the realities faced by front line workers and the lofty expectations of those who set and enforce standards.

 “If you can change the way people think. The way they see themselves. The way they see the world. You can change the way people live their lives. That’s the only lasting thing you can create.”  ― Chuck Palahniuk, Choke 
The Voice of Medical Assisting” Podcast will introduce you to impactful, at times, deviate from the conventional, and present personal experiences, ideas, people that affect and Influence the profession and You. 

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Lawrence Laganelli

lawrencelaganelli@insidemedicalassisting.com

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“The soul becomes dyed with the colour of its thoughts.”
― Marcus Aurelius

Anxiety, uncertainty, feelings of inadequacy…that three headed beast from within pops up from time to time in an attempt to block me from progress when life gets difficult. The first step to battling that monster is to become aware of it; to recognize that those feelings are not based in truth. - Corey Rotella

Also listen to:

Most Of Us Have Two Lives!

The Life We Live, And Unlived Life Within Us!

Resistance: 

The Self-Sabotaging Voice In your Mind

The Human Spirit

 “If you can change the way people think. The way they see themselves. The way they see the world. You can change the way people live their lives. That’s the only lasting thing you can create.”  ― Chuck Palahniuk, Choke 
The Voice of Medical Assisting” Podcast will introduce you to impactful, at times, deviate from the conventional, and present personal experiences, ideas, people that affect and Influence the profession and You. 

120 120

Lawrence Laganelli

lawrencelaganelli@insidemedicalassisting.com

evolve2

“The task of the modern educator is not to cut down jungles, but to irrigate deserts.” ― C.S. Lewis

Christina is currently studying  to become a Physician Assistant, previously she was the Director for the CAAHEP accredited Medical Assisting Program at Coffeyville Community College

Contact Information LinkedIn / christinatucker11@gmail.com

 Christina Previous Podcast

The Missing Piece In A Medical Assistants Education, Critical Thinking!

Christina Tucker Sibley
Christina Tucker Sibley 

“If you can change the way people think. The way they see themselves. The way they see the world. You can change the way people live their lives. That’s the only lasting thing you can create.”  ― Chuck Palahniuk, Choke

The Voice of Medical Assisting” Podcast will introduce you to impactful, at times, deviate from the conventional, and present personal experiences, ideas, people that affect and Influence the profession and You.

120 120

Lawrence Laganelli

lawrencelaganelli@insidemedicalassisting.com

The Caregivers Seldom Spoken Of In Healthcare

A voice from the trenches of long term care

According to the National Network of Career Nursing Assistants, more than 4.5 million caregivers provide direct, hands-on care to ill and elderly patients in nursing homes or other facilities each day.

CNA_Edge

Alice, CNA Edge Contributor

I am a CNA. Certified Nursing Assistant. I’ve always felt that the title is misleading, like a “diet” nurse. Maybe that’s because I have always worked in long-term care in an assisted living facility. We don’t even have a nurse on staff. I’ve always preferred to think of myself as a caregiver. It’s amore fitting title. While there are elements of my job duties that are definitely nursing related, there are also elements of psychology, grief counseling, body mechanics, physical therapist, and advocacy. I am an advocate at heart. We have a difficult job in an impossible system, but the value of this career and the purpose it has brought to my life cannot be overstated.

Yang, CNA Edge Editor

I worked in long-term care for 35 years, 25 of those as a caregiver. While I’ve witnessed a great deal of progress in that time, I believe there is still a long way to go. From my perspective, the biggest problems in long-term care are created by the unreasonably heavy workloads and grossly inadequate pay of direct care workers. Meanwhile, the system routinely squanders precious resources in an effort to paper over the profound gap that exists between the realities faced by front line workers and the lofty expectations of those who set and enforce standards.

May, CNA Edge Contributor

I am a CNA in a long-term care facility. I am also someone who believes in the power of communication. Communication between the floor and the office; between the long-term care industry and the world in general. All too often CNAs are seen as people who can’t do any better than a dirty job and I would like to change that. In my years as a CNA in a nursing home, I have met so many intelligent and compassionate aides who do not receive the respect they deserve for the hard job that they do so well. We are the ones who take care of the residents. I don’t think it is said often enough: our voices are important. Our stories matter too.

“If you can change the way people think. The way they see themselves. The way they see the world. You can change the way people live their lives. That’s the only lasting thing you can create.”  ― Chuck Palahniuk, Choke

The Voice of Medical Assisting” Podcast will introduce you to impactful, at times, deviate from the conventional, and present personal experiences, ideas, people that affect and Influence the profession and You.

120 120

Lawrence Laganelli

lawrencelaganelli@insidemedicalassisting.com

Changing The Culture Of Healthcare

Doctors Save Lives. Scribes Save Doctors.

I will excel in my role as a scribe. I understand that I have been specially trained for a unique and critical role. The work that I do must be accurate and efficient. It's work that ultimately helps save lives. With that always in mind, I will respect those in authority and, when called upon, lead with humility, deference and honor.

scribe-america-office

ScribeAmerica LogoScribeAmerica was established in 2003, since then  has become a national organization with more than 12,000 employees in 50 states providing professional services for over 1,700 clients. ScribeAmerica is the nation's most frequently used professional scribe training and management company. 

 

HealthChannels_ScribeAmerica_CareThrough_QueueLogixHealthChannels is a collective of three distinct companies that truly help hospitals, healthcare systems, and private practices streamline clerical processes.

 

Dr-Michael-MurphyDr. Michael Murphy co-founder and Chief Executive Officer

“If you can change the way people think. The way they see themselves. The way they see the world. You can change the way people live their lives. That’s the only lasting thing you can create.”  ― Chuck Palahniuk, Choke

The Voice of Medical Assisting” Podcast will introduce you to impactful, at times, deviate from the conventional, and present personal experiences, ideas, people that affect and Influence the profession and You.

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Lawrence Laganelli

lawrencelaganelli@insidemedicalassisting.com

The Purpose of an Allied Health Medical Assisting Program is to develop the Highest Level of Professionalism for the Work Force

best-practice

Campuses today deal with many challenges. Being able to think outside the box and effectively adapt to new challenges are the keys to running a "well-organized college or university,"

Sustainability

To be sustainable, a president must have "a solid strategic plan" 

Effective Communication

The president of a university should be seen as a thought leader on campus, which means that his or her ideas and insights must be effectively communicated to faculty, students,

elmoI spent over 5 years as the president of a Allied Health college and have developed a very diverse array expertise in the area of starting and successful running a proprietary higher educational Allied Health medical assisting program - Elmo e Frazer

Contact Information elmoefrazer@gmail.com / LinkedIn 

I would like to thank Gray Associates, Inc. higher education strategy consulting firm for their help in making this podcast possible

What we Believe is listening and empathizing can have a profound effect on biological and functional health outcomes as well as patient satisfaction and experience of care. Further, encouraging communication on all levels among healthcare team members influences the quality of working relationships, job satisfaction and has a profound impact on patient. It is highly appearing that our health is in some ways strongly dependent on other people. Social support and social interaction have a positive influence on human beings’ physical and mental health. It lowers occurrence of stress, depression, anxiety and also highly affects our endocrine-immune system. So at the end we can say People need People.   Lawrence Laganelli

“If you can change the way people think. The way they see themselves. The way they see the world. You can change the way people live their lives. That’s the only lasting thing you can create.”  ― Chuck Palahniuk, Choke

The Voice of Medical Assisting” Podcast will introduce you to impactful, at times, deviate from the conventional, and present personal experiences, ideas, people that affect and Influence the profession and You.

120 120

Lawrence Laganelli

lawrencelaganelli@insidemedicalassisting.com

Healing The Hidden Pain of despair and hopelessness!

puppydoc

A PHYSICIAN’S PLEA.

A junior doctor. A simple question.

“How am I supposed to go on caring?”

At the time, suggestions abound.
Work-life balance. Self-care. Hobbies.
Remembering our initial calling.
Remembering we still make a difference.
Remembering our love for medicine
and the privilege we have as caregivers.

Then the realization-
I don’t know the answer.

I only know that I have witnessed around me-
at every stage of training and practice-
evidence of emotional exhaustion.
Dissatisfaction.
Disillusionment.

Burnout.

So this is my plea.

A plea-
to students,
to colleagues,
to practitioners,
but–even more–
to myself.
A plea as we
embark further into
the world of medicine.

A plea-
never to lose the satisfaction
we experience in caring for others–
the thrill savored
when we supported our first patient,
the warmth felt when families embrace us,
entrusting us with their care,
their health,
their lives.

A plea–
to preserve our love,
our burden,
our heart–
for mankind.

That despite challenges faced,
we refuse to lose what we have gained.
That despite the obstacles
in an ever-changing environment–
despite the self-doubt, criticism, personal struggles–
despite the constant immersion into death and suffering
and the consequent self-preservatory layers
of emotional shield–

Despite everything.

That we would continue
to feel,
to love,
to enjoy–
Medicine.
Our patients.
Our calling.
Life.

Because this is my hope for the future.

That we would never lose the simple joy of helping others.

HER STORY

steth-final

Smiles. Laughter. Tears. Groans. Hugs. Hope.

Poetry & Medicine

•      •      •

“So how does it really feel to be handed someone’s life…to fight for that life…only to lose the very thing you were aiming to save…?”

Over the last couple of years, I have often encountered these sorts of questions… questions regarding my days and nights living and working as a physician. I had initially created this blog as a way to share my experiences through a medium that I felt could only begin to do this complex profession and all of its players some degree of justice. It was my way of capturing, assimilating, and articulating some of my feelings… the moments of joy, contentment, frustration,guilt, loss, and acceptance…that I have experienced since my introduction into the whirlwind realm that is the art of medicine and patient care.

However, over time, Musings has evolved to become less a simple portrait of the days spent as a caregiver, and more simply a reflection of all that lies beyond the white coat—the tears and chuckles, fears and hopes of life—in other words…a beating, human heart.

With love,
Phoebe (aka ‘PuppyDoc’)

What we Believe is listening and empathizing can have a profound effect on biological and functional health outcomes as well as patient satisfaction and experience of care. Further, encouraging communication on all levels among healthcare team members influences the quality of working relationships, job satisfaction and has a profound impact on patient. It is highly appearing that our health is in some ways strongly dependent on other people. Social support and social interaction have a positive influence on human beings’ physical and mental health. It lowers occurrence of stress, depression, anxiety and also highly affects our endocrine-immune system. So at the end we can say People need People.   Lawrence Laganelli

“If you can change the way people think. The way they see themselves. The way they see the world. You can change the way people live their lives. That’s the only lasting thing you can create.”  ― Chuck Palahniuk, Choke

The Voice of Medical Assisting” Podcast will introduce you to impactful, at times, deviate from the conventional, and present personal experiences, ideas, people that affect and Influence the profession and You.

120 120

Lawrence Laganelli

lawrencelaganelli@insidemedicalassisting.com

cracking-the-healthcare-code

There is a Quiet Desperation In Healthcare, It's a Human Issue!

You! The Front Line Caregiver is the Solution

Susan is the co-founder of Healing HealthCare Systems, a thought leader and knowledge expert on how the environment of care impacts the patient experience. She is a well-published author, having written articles and whitepapers for major healthcare journals and periodicals focusing on noise in hospitals, speech privacy, patient safety, elder care, and other related topics. Susan writes about the patient experience in a weekly blog on this website and is also a contributing blogger to the Huffington Post’s “Power of Humanity” editorial platform dedicated to infusing more compassion into healthcare and our daily lives. Susan has also been featured on ABC’s “Good Morning America” as a hospital noise expert. She earned her Ph.D. in Human and Organizational Development from Fielding Graduate University, where she also holds a Master of Arts degree. Susan was previously awarded a graduate fellowship to Stanford University where she completed her Master of Arts in Musicology.

susan-e-mazerSusan E. Mazer

Contact Information: smazer@healinghealth.com 

Learn more about Susan at: healing-systems

What we Believe is listening and empathizing can have a profound effect on biological and functional health outcomes as well as patient satisfaction and experience of care. Further, encouraging communication on all levels among healthcare team members influences the quality of working relationships, job satisfaction and has a profound impact on patient. It is highly appearing that our health is in some ways strongly dependent on other people. Social support and social interaction have a positive influence on human beings’ physical and mental health. It lowers occurrence of stress, depression, anxiety and also highly affects our endocrine-immune system. So at the end we can say People need People.   Lawrence Laganelli

“If you can change the way people think. The way they see themselves. The way they see the world. You can change the way people live their lives. That’s the only lasting thing you can create.”  ― Chuck Palahniuk, Choke

The Voice of Medical Assisting” Podcast will introduce you to impactful, at times, deviate from the conventional, and present personal experiences, ideas, people that affect and Influence the profession and You.

120 120

Lawrence Laganelli

lawrencelaganelli@insidemedicalassisting.com

spirit_of_excellence2

“Excellence is the Result of Caring more than others think is Wise, Risking more than others think is Safe, Dreaming more than others think is Practical, and Expecting more than others think is Possible.”
Ronnie Oldham

“If a man is called to be a street sweeper, he should sweep streets even as a Michelangelo painted, or Beethoven composed music or Shakespeare wrote poetry. He should sweep streets so well that all the hosts of heaven and earth will pause to say, 'Here lived a great street sweeper who did his job well.”

Martin Luther King Jr.

servanthood_greatness

This Medical Assistant Walks The Talk In Humble Compassion With Gratitude For Being Able To Serve Others

What Others Say about her

Sachin Gupta, Physician at Kaiser Permanente

I knew Patricia from her work in the Fremont Pulmonary Hypertension clinic. You won't find a more organized, easy to talk to, team oriented person than her. The clinic thrived during her time working there!

Beth Newman, Rheumatology Specialist at Mallinckrodt Pharmaceuticals, Autoimmune & Rare Disease

Patricia went above and beyond her job responsibilities in order to understand a rare disease. She attended programs & studied the different types of medication available to the patients for this rare disease all on her own personal time. She has a passion for learning and providing the best possible care for patients. Thanks, Beth

George Lai, Physician

I knew Patricia since she was one of my medical assistants when I worked in Fremont Kaiser. Not only we Patricia friendly to myself and our patients, she went beyond her duties in anticipating what I needed for the patients. She is a great asset for any organization.

Peter Hendler, Head of Clinical Engagement for the Americas. IHTSDO SNOMED

Patricia impresses me constantly with her intelligence, creativity and deep general knowledge. If first I was impressed with how little I had to explain to Patricia for her to know exactly what to do. Later I found, on a wide variety of subjects both medical and general, that she is an encyclopedia of accurate information. She is wonderful to work with, energetic, cheerful...more

Karen Pimentel, Physician at The Permanente Medical Group

Patricia is a very efficient and detail oriented medical assistant. She is an asset in any clinical setting.

Patricia Angeles
Patricia Angeles

Patricia Angeles Contact Information LinkedIn

What we Believe is listening and empathizing can have a profound effect on biological and functional health outcomes as well as patient satisfaction and experience of care. Further, encouraging communication on all levels among healthcare team members influences the quality of working relationships, job satisfaction and has a profound impact on patient. It is highly appearing that our health is in some ways strongly dependent on other people. Social support and social interaction have a positive influence on human beings’ physical and mental health. It lowers occurrence of stress, depression, anxiety and also highly affects our endocrine-immune system. So at the end we can say People need People.   Lawrence Laganelli

“If you can change the way people think. The way they see themselves. The way they see the world. You can change the way people live their lives. That’s the only lasting thing you can create.”  ― Chuck Palahniuk, Choke

The Voice of Medical Assisting” Podcast will introduce you to impactful, at times, deviate from the conventional, and present personal experiences, ideas, people that affect and Influence the profession and You.

120 120

Lawrence Laganelli

lawrencelaganelli@insidemedicalassisting.com